Terms and Conditions

Thank you for visiting nibitoko.com. We hope your experience on our web site is a positive one and that you come back again. To help clarify any questions you may have, we present below the basic terms and conditions that govern your use of our site and purchases from nibitoko.com. Please note that your use or our site and submission of orders constitutes your agreement to these terms. We may revise this agreement at any time, and you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us at hello@nibitoko.com.

 

This web site is expressly owned and operated by nibitoko, 117 Meernaa Ave., Fairfax, CA, 94930. You may not reproduce, copy, distribute, sell, rent, modify, publish, publicly display, adapt, or create derivative works from the content of the website. nibitoko.com reserves the right to terminate your access to the website at any time and for any reason, with or without cause.

Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

PRODUCTS

All of our products are personally selected by me and made in either Korea or Japan. We stock everything in our Marin county, CA showroom and I have a big pride on the quality and design of the products.

 

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

 

PURCHASES AND PAYMENT

We accept the following forms of payment: measure credit cards and PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made via this site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars. 

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. 

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through this site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. 

SHIPPING POLICY

Please refer our SHIPPING page.

 

RETURN / REFUNDS POLICY

Please refer our RETURNS page.

DAMAGED/DEFECTIVE

If your item arrived damaged or became defective in any way within 30 days, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to hello@nibitoko.com.

 

FINAL SALE

Clearance and sale items are considered FINAL SALE upon payment and are not eligible for cancellation, return, refund or exchange.

 

If you have any questions, please do not hesitate to contact us at hello@nibitoko.com